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IT FOR GROWING AUSTRALIAN BUSINESSES

The IT behind
your next chapter.

AI-ready workplaces, identity and cyber defence, resilient cloud and data, and intelligent IT operations. The expertise to run, protect and evolve the technology your business relies on.
Australia-based engineers. A business-first approach.

Your business is growing.
Your IT should move with it.

Growing businesses need more than a quick fix. We connect day-to-day support with the technology decisions that shape your next stage.

People you can work with.

Direct support from Australia-based Level 2–3 engineers who understand the systems your team relies on.

Strong foundations first.

Connected expertise across systems, networks, security, data and communications, with the everyday details looked after.

A plan for the bigger picture.

Infrastructure, modernisation and communications projects connected to your wider technology roadmap.

One team.
The whole picture.

From the everyday to the business-critical. Four connected services to prepare, protect, strengthen and run your technology.
AI-READY WORKPLACE

Give your people the foundations
to work smarter with AI.

Connect your business information, applications and workflows so your team can use AI securely and effectively, with clear control over access and sensitive data.
Includes: AI readiness, information-access reviews, connected-app governance, modern collaboration and business communications.
WHAT THIS COVERS ↘
01

AI-ready foundations & information access

Review business information, permissions and connected apps, and assess the access, governance and data controls needed for suitable AI-powered tools and workflows.
02

Microsoft 365 & modern collaboration

Tenant setup, licensing, email and domain cutover, legacy migrations, and Teams, SharePoint and OneDrive configuration.
03

Business communications & telephony

Teams Phone, Zultys VoIP, SIP trunking, call-centre integrations and QoS policy tuning.
IDENTITY & CYBER DEFENCE

Protect against attacks
that go beyond the password.

Strengthen how people, devices and applications access your business. Combine phishing-resistant sign-in, device-aware access and layered threat protection to reduce exposure to account takeover, ransomware and email impersonation.
Includes: Passkeys and security keys, Conditional Access, endpoint protection, email security and supported session-protection controls.
WHAT THIS COVERS ↘
01

Identity, access & session protection

Microsoft Entra ID, passkeys and security keys, Conditional Access and least-privilege reviews, with supported session-protection controls.
02

Endpoint protection

Microsoft Defender for Business and Bitdefender, including behavioural detection, HyperDetect and sandboxing.
03

Email & collaboration security

Defender for Office 365, Safe Links and Safe Attachments, plus DMARC, DKIM and SPF email authentication.
RESILIENT CLOUD & DATA

Build for disruption.
Recover with confidence.

Design cloud and hybrid environments around the systems your business depends on. Protect critical information, rehearse recovery and modernise ageing infrastructure with a clear plan for continuity, performance and cost.
Includes: Protected off-site backups, restoration and failover testing, Australian database and web hosting, virtualisation, server and SQL migrations.
WHAT THIS COVERS ↘
01

Backup & disaster recovery

Protected off-site backups, second-region replication and application-consistent snapshots, with restoration and failover testing.
02

Australian database & web hosting

Australian datacentres, scalable infrastructure, load balancing and content delivery networks, with automated backups.
03

Virtualisation & systems migration

VMware-to-Hyper-V and physical-to-virtual migrations, SQL Server redesign and migration, and file-server moves to SharePoint and OneDrive.
INTELLIGENT IT OPERATIONS

Technology that’s actively managed,
continually improved.

Combine automation with hands-on engineering to identify issues, resolve routine problems and keep systems performing. Connect your sites, support your people and plan improvements before ageing technology or capacity constraints hold the business back.
Includes: Proactive monitoring and remediation, patching, service desk and on-site support, resilient connectivity, Wi-Fi, firewalls, storage and technology planning.
WHAT THIS COVERS ↘
01

Monitoring & automated remediation

RMM monitoring across endpoints, servers, networks and cloud workloads, with scripted fixes for common faults.
02

Patch & configuration management

Carefully scheduled change and patch windows, configuration management and a documented audit trail.
03

Service desk & on-site support

Australia-based Level 2–3 engineers providing service desk and on-site assistance.
04

Networks, infrastructure & planning

ISP resilience and QoS, Wi-Fi, remote access, firewalls and switching. Storage and backup modernisation, disaster-recovery sites and runbooks, with capacity and technology planning.
Built around your business.
Service scope, response targets and coverage agreed with you.

From today’s priorities
to tomorrow’s possibilities.

A clear way forward, from understanding your environment to making it work better.
01

Assess.

Review your infrastructure, security posture and cloud expenditure.
02

Stabilise.

Address the foundations: patching, documentation and resilient backups.
03

Optimise.

Reduce noise, improve automation and make your licences work harder.
04

Strategise.

Connect your technology roadmap with your next stage of business growth.
WORKING WITH AUSTRALIAN BUSINESSES
RELIABLE & ACCESSIBLE

Real people.
When it matters.

Support for the way your business runs, including regional Victoria. Talk to our team about the right coverage for you.
01

Work around your business.

Our flat rate lets you choose some tasks to be completed out of hours, helping minimise disruption.
02

Extend your coverage.

Optional after-hours emergency support is available seven days a week.
SPEAK WITH OUR TEAM
LET’S TALK ABOUT YOUR NEXT CHAPTER

Good IT starts with
a good conversation.

Tell us what’s working, what’s getting in the way and where you want to go.